Processing Time

In 24 hours during the business days for all orders. Note: Business days are defined as Monday through Friday, except holidays.

Shipping Fee & Shipping Time

Shipping Fee:
Enjoy free standard shipping on all orders to the United States.

Shipping Time:
3-7 Business Days for All Orders from the United States.

Shipping Method:
US orders are fulfilled via Amazon Multi-Channel Fulfillment (MCF).

Returns:
If you need to return an item, please contact our customer service team to obtain the return address for our US warehouse.

Note
You will need to fill in the shipping address at checkout to know if the product is in stock to ship to that area.

How to Change Shipping Address

If you placed you order with a wrong address, please contact us to help you to change as soon as possible. Please kindly note that you can only change the address before your purchase is shipped.

Guarantee

30-Day Money Back Guarantee
Tracking number for every order
Safe payments via Paypal

Contact Timecity

Reply time: 9am to 6pm, From Monday to Friday(BeiJing time zone).
Email to: service@timecitycase.com
Phone: +86 159 1591 6858

Company address: